Terms & Conditions for AusChemLab

Terms and Conditions for Auschemlab

Last Updated: March 2025

1. About Us

Welcome to Auschemlab, an international pharmacy dedicated to providing high-quality pharmaceutical products to customers across the globe. We are based in multiple countries, including Australia, the United States, the United Kingdom, the European Union, and Singapore. Our goal is to ensure the safe, secure, and efficient delivery of pharmaceutical products to our valued customers, focusing on convenience, privacy, and customer satisfaction.

2. Shipping Information

US Domestic Shipping

  • We ship all domestic orders within the United States with trusted shipping partners to ensure your order arrives safely and quickly.

Australia Domestic Shipping

  • Orders within Australia are shipped promptly, and you can track your order online.

International Shipping

  • Estimated Delivery: 7-25 Business Days (varies depending on carrier used)
  • International orders may take varying times to arrive based on your location and the shipping carrier. Rest assured, we will provide tracking information for all international shipments. Delivery times can vary depending on local customs procedures and postal services.

Shipping Success Rate

  • We maintain a 99% success rate for delivering parcels without any issues. However, on rare occasions, packages may be delayed or lost due to unforeseen circumstances.

3. Package Reshipment & Refund Policy

  • In the rare event that a package goes missing or is delayed beyond our control, we will work with you to resolve the issue.
  • If a package is lost or not delivered, we offer reshipment at no additional cost.
  • Reshipment Policy: If you choose not to have the package reshipped or if the resent package fails to reach you for any reason, no refund will be provided.
  • By placing an order with us, you acknowledge and accept this policy.

4. Payment Methods

We offer several payment methods to make your purchase as convenient as possible:

  • Bitcoin
    We strongly recommend using Bitcoin as a payment method for its speed, security, and privacy.
    • Recommended Bitcoin Wallet: Coinomi
      • Coinomi is compatible with multiple platforms, including:
        • Mac
        • Linux
        • Windows
        • iOS
        • Android
        • F-Droid

If you choose to pay via Bitcoin, please make sure to send the correct amount to the provided wallet address. Failure to do so may result in delayed processing of your order.

5. Privacy and Security

Strict No Records & Privacy Policy
At Auschemlab, your privacy is our highest priority. We operate under a strict no records policy. This means:

  • No Data Retention: We do not store or retain any personal or transactional data. Once a transaction is completed, all details are securely erased from our system.
  • No Tracking: We do not track or log your browsing activities or order history. Your personal information, including payment details, is never stored or kept beyond the immediate transaction.
  • Absolute Privacy: We respect your anonymity and ensure that any sensitive information shared during a transaction is processed securely without being recorded or stored.

We do not sell, share, or disclose any personal or payment details to third parties. All communications and transactions are conducted in the highest level of confidentiality.

By using our services, you acknowledge and agree that Auschemlab does not store or retain any information related to your orders, transactions, or personal details.

6. Compliance and Legal Notices

  • Local Laws and Regulations: By placing an order, you confirm that you are in compliance with all local laws and regulations in your country regarding the importation of pharmaceutical products.
  • Age Verification: You must be at least 18 years old to place an order with us.
  • Prescription Medications: Some medications may require a valid prescription, depending on your country of residence. You are responsible for ensuring compliance with your local laws.

7. Disclaimers

  • Product Use: All products sold by Auschemlab are for personal use only. We do not sell products for resale.
  • Health Disclaimer: It is important to consult with a healthcare professional before using any pharmaceutical products. We are not liable for any adverse effects or complications resulting from the use of our products.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please don’t hesitate to contact our customer service team at:

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. It is your responsibility to review these Terms periodically to stay informed of any updates.

By using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.